Parent FAQ

Welcome. This page is here to help you make the most of your child’s Stone & Scribe experience. Whether you’re just getting started, wondering how much to help, or need support along the way, you’ll find the most common answers here.

Getting Started

Subscription, Billing & Delivery

Helping Your Child

Biblical Context & Imagination

Support & Troubleshooting

Still need help?

If you have a question that isn’t covered here, we’re happy to help. Send us a message and we’ll get back to you as soon as we can.

Support Email

Archive@TheStoneAndScribe.com

We aim to respond within 1 to 2 business days.

Parent FAQ

Getting Started

How does the Stone & Scribe experience work?

How should we begin the first package?

Do we need to go in order?

Subscription, Billing & Delivery

How often do packages come?

How long does the subscription last?

Does my subscription renew automatically?

How much does Stone & Scribe cost?

Can I cancel a monthly membership?

What if I need help with billing or cancellation?

Helping Your Child

How much should I help my child?

What if my child gets stuck?

What if my child is unsure about the oath or wants to ask questions?

Biblical Context & Imagination

Is Stone & Scribe a true story?

What does “biblically grounded” mean?

Which Bible translation do you use?

Are the artifacts real?

Can we lean into the imaginative side of it?

Support & Troubleshooting

What should I do if something is confusing or missing?

How quickly will support respond?

How do I contact support?

Still need help?